CRB Clearance Offices and Contacts In Kenya. How to get Clearance

CRB clearance can be done by visiting the various CRB offices in Kenya. Metropol have their offices at Nairobi Headquarters and they as well have offices in various towns in Kenya.  TransUnion and Creditinfo can as well be reached through their various contacts ond offices.

How to get CRB clearance

CRB clearance can be done anywhere by following key major steps. CRB Clearance process involves

  1. Registering with a CRB service provider body that is TranUnion, Metropol or Creditinfo
  2. Getting Your CRB report
  3. Interpreting the CRB report
  4. Getting your CRB details updated where necessary
  5. Applying for a CRB Certificate

Getting these services might be complicated to many and you might need assistance along the way. CRB has made it possible for individuals to contact them and get the various services or visit their nearest offices. There are also various registered CRB agents across the country who can be contacted for any of the services above.

CRB Clearance Offices and Contacts In Kenya

Metropol CRB Kenya Offices and contacts

Metropol CRB have their HQ office in Nairobi with various branches across the country

You can contact Metropol at

Metropol Corporation Ltd Head Office.                                          

KCB Towers, 15th Floor

Kenya Road, Upper Hill, Nairobi-Kenya

P.O Box 35331 – 00200 Nairobi-Kenya

Metropol CRB Contact Centre.

Barclays Plaza, 9th Floor

Loita Street, Nairobi-Kenya

Phone Numbers:

(+254) 20 26 89 88 1 / (+254) 709 834 000 / (+254) 709 228 000 / (+254) 730884000

See also  How To Apply For A Certificate of Good Conduct in Kenya
TransUnion CRB Kenya Offices and contacts

Visit TransUnion CRB head office at

2nd Floor Delta Annex,
Ring road, Westlands, Nairobi, Kenya
P O Box 46406 -00100 Nairobi, Kenya­
Tel: +254 768262495, +254 768617074, +254 768253748­
+254 20 760 3700/701/705/752
Fax: +254 20 375 1344

Creditinfo CRB Kenya Offices and contacts

Standard Chartered Building, First floor, 48 Westlands Road.

P.O Box 38941-00623 Parklands Road, Nairobi, Kenya.

Tel: +254709593000; +254718842833; +254735880880;+254 20 375 7272

The Links below can help you in the CRB clearance process

How to apply for your CRB credit report

To interpret your CRB report

How to update your CRB records

How to apply for CRB Clearance certificate


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